{"id":77099,"date":"2026-01-26T02:33:36","date_gmt":"2026-01-26T02:33:36","guid":{"rendered":"https:\/\/jga.exhibitions.jewellerynet.com\/?page_id=77099"},"modified":"2026-04-01T07:32:11","modified_gmt":"2026-04-01T07:32:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/jga.exhibitions.jewellerynet.com\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"77099\" class=\"elementor elementor-77099\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d7abdb2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7abdb2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c77c17\" data-id=\"9c77c17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9316315 elementor-widget elementor-widget-toggle\" data-id=\"9316315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1541\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1541\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">General Information<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1541\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1541\"><p><strong>Q: What is the purpose of Jewellery &amp; Gem ASIA Hong Kong (JGA)?<\/strong><br \/><strong>A:<\/strong>\u00a0<a href=\"https:\/\/jga.exhibitions.jewellerynet.com\/\"><strong><span style=\"color: #0000ee;\">JGA<\/span><\/strong><\/a> serves as Asia\u2019s largest mid-year B2B fine jewellery sourcing platform. It provides a comprehensive marketplace with two distinct fairs, designed to streamline sourcing for industry professionals.<\/p><p><strong>JGA: Jewellery<\/strong> takes place in Hall 1 of the Hong Kong Convention and Exhibition Centre (HKCEC) in Wanchai. This show brings together the world\u2019s leading suppliers of finished jewellery in plain gold or studded with diamonds, coloured gemstones, pearls and other precious materials.<\/p><p><strong>JGA: Diamonds, Gemstones &amp; Pearls+<\/strong> in Halls 3 &amp; 5 of the HKCEC offers the world\u2019s top suppliers of loose precious materials, ranging from diamonds, coloured gemstones and pearls, among others.<\/p><p>The marketplace draws thousands of wholesalers, retailers and distributors, along with a combined total of approximately 1,200 exhibitors from nearly 30 countries and regions. Featuring over 30 theme and group pavilions, buyers can explore the entire jewellery industry \u2013 from diamonds, coloured gemstones and pearls to fine jewellery, tools and equipment, and packaging solutions \u2013 all in one convenient location. For more details, visit this <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/\"><strong>link<\/strong><\/a><\/span>.<\/p><p><strong>Q: What are the event dates, show venue and opening hours?<\/strong><br \/><strong>A:<\/strong> You may view this information on JGA\u2019s <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/fairinfo-introduction\/\"><strong>website<\/strong><\/a><\/span>. Check them in advance to plan your visit efficiently.<\/p><p><strong>Q: Is JGA open to the public or is it trade-only?<\/strong><br \/><strong>A:<\/strong> JGA is a trade-only marketplace and not open to the general public. However, students on guided educational tours may access select areas of the fairs, provided prior arrangements are made with the organiser.<\/p><p><strong>Q: Is there a dress code for attendees?<\/strong><br \/><strong>A:<\/strong>\u00a0\u00a0There is no formal dress code but it\u2019s best to prioritise comfort. You will likely be walking extensively between halls, so opt for comfortable footwear and attire that allows you to move easily throughout the day.<\/p><p><strong>Q: What happens if there\u2019s heavy rain, flooding or a typhoon? Will JGA still be open?<br \/><\/strong><strong>A:<\/strong> For guidance on inclement weather, visit this <a href=\"https:\/\/jga.exhibitions.jewellerynet.com\/fairinfo-typhoon\/\"><strong><span style=\"color: #0000ee;\">link<\/span><\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1542\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1542\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Registration & Admission<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1542\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1542\"><p><strong>Q: How can I register to attend?<\/strong><br \/><strong>A:<\/strong> Visitors are encouraged to pre-register online for a smoother entry process. Check the official website for updates on when <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/visitor-registration\/\"><strong>online pre-registration<\/strong><\/a><\/span> goes live.<\/p><p><strong>Q: Can I register onsite?<\/strong><br \/><strong>A:<\/strong> Yes, onsite registration is available but you may need to queue to secure your admission badge.<\/p><p><strong>Q: What documents do I need to bring for registration or entry?<\/strong><br \/><strong>A:<\/strong> Refer to this <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/visitor-registration\/\"><strong>link<\/strong><\/a><\/span> for a detailed list of the required documents.<\/p><p><strong>Q: Is there an admission fee?<\/strong><br \/><strong>A:<\/strong> Admission is complimentary for trade buyers.<\/p><p><strong>Q: Are children allowed to attend the event?<\/strong><br \/><strong>A:<\/strong> Visitors must be at least 16 years old to enter the fair. As mentioned, students on guided educational tours may access select areas of the fairs with prior arrangements made with the organiser.<\/p><p><strong>Q: Can I transfer my admission badge to someone else?<\/strong><br \/><strong>A:<\/strong>\u00a0No, admission badges are non-transferable and must be used only by the individual to whom they are issued. Note that visitors must present a valid ID along with their JGA badge to access the show floor.<\/p><p><strong>Q: I\u2019m from the press. How can I register for a media badge?<br \/>A: <\/strong>Media badges are available to reporters, editors, broadcasters and content creators (such as vloggers) covering JGA. Pre-registration and approval for media accreditation are required to receive a press badge, which grants access to the show floor and the Media Office.<\/p><p>To qualify, you will need to provide proof of your role as a working journalist by submitting work samples and links to your coverage for a recognised media organisation. Content creators may also apply if their content focuses on industries relevant to JGA, such as jewellery and luxury. To register, complete the online media registration form by following this <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/zh-hant\/online-media-registration\/\"><strong>link<\/strong><\/a><\/span>.<\/p><p>Press badges are available for collection only on show days at the Media Office, located on Hall 1D Concourse of the HKCEC. To collect your press badge, please provide your business card and present a valid photo ID (e.g. Hong Kong Identity Card, Exit-Entry Permit for Travelling to and from Hong Kong and Macau or a National Passport).<\/p><p>Marketing and PR personnel, advertising executives and consultants are not eligible for press badges but can apply for Visitor Badges instead.<\/p><p>For inquiries, send your email to\u00a0<span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"mailto:pressjgf-hk@informa.com\"><strong>pressjgf-hk@informa.com<\/strong><\/a><\/span>.<\/p><p><strong>Q: What happens if I lose my Visitor badge?<\/strong><br \/><strong>A:<\/strong>\u00a0Visit the registration counter with valid identification to request for a replacement. Badge reprints are free of charge.<\/p><p><strong>Q: I don\u2019t want to register every time I visit Informa Markets Jewellery events. Is there a faster way to enter the fairs?<br \/>A:<\/strong> You may enjoy a seamless sourcing experience and access valuable services at our global jewellery fairs with the Trade Buyer ID. Please click <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/tbid.jewellerynet.com\/en\/?_gl=1%2A1gh8pqf%2A_gcl_au%2AMTY4NzQ3MDc3Ny4xNzY1OTY4NTM3\"><strong>here<\/strong><\/a><\/span> for more information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1543\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1543\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Exhibitors & Products<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1543\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1543\"><p><strong>Q: Can I preview the list of exhibitors before attending?<\/strong><br \/><strong>A:<\/strong> Yes, the <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/visiting\/exhibitorlist\/\"><strong>exhibitor list<\/strong><\/a><\/span> will be available online. Check the JGA website regularly for updates on when it will go live.<\/p><p><strong>Q: Are there special zones or pavilions for specific product categories?<\/strong><br \/><strong>A:<\/strong> Yes, JGA features <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/theme-halls-pavilions\/\"><strong>30+ dedicated zones and pavilions<\/strong><\/a><\/span> showcasing specific product categories. Details are available on the website.<\/p><p><strong>Q: How can I apply to exhibit at JGA?<\/strong><br \/><strong>A:<\/strong> Start by visiting JGA\u2019s <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/whyexhibit\/\"><strong>\u201cWhy Exhibit\u201d<\/strong><\/a><\/span> webpage to learn more about the details and benefits of exhibiting. On the webpage, you will find the Sales Brochure, which contains comprehensive information and the contact details for the Sales team in your country or region. Make sure to download it for quick and easy access.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1544\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1544\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Special Features & Highlights<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1544\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1544\"><p><strong>Q: What are the key highlights of JGA?<\/strong><br \/><strong>A:<\/strong> In addition to the <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jgw.exhibitions.jewellerynet.com\/product-preview\/\"><strong>exhibits<\/strong><\/a><\/span>, JGA offers <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/events-seminars\/\"><strong>expert sessions<\/strong><\/a><\/span> and networking opportunities. Stay tuned for updates on detailed schedules and features.<\/p><p><strong>Q: How can I stay updated on the latest news about JGA?<\/strong><br \/><strong>A:<\/strong> Sign up <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/imjewellery.jewellerynet.com\/lead-gen\/\"><strong>here<\/strong><\/a><\/span> to receive the latest fair news, buyer offers, product information and more.<\/p><p><strong>Q: What is the best way to navigate JGA?<br \/>A:<\/strong> You may use the JGA Visitor Guide, available both online and in print. The printed guide will be provided at the Information Desks at the HKCEC. The online version will also be accessible, with the <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/\"><strong>link<\/strong><\/a><\/span> available closer to the event date. To access it, go to the \u201cFair Info\u201d section on the navigation bar and select \u201cJGA 2026 Visitor Guide\u201d from the dropdown menu.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1545\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1545\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Travel & Accommodation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1545\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1545\"><p><strong>Q: Are there any discounted flights available to show attendees?<\/strong><br \/>A: Cathay Pacific, Hong Kong\u2019s home carrier, offers registered exhibitors, buyers and their travel companions exclusive savings on flights to Hong Kong. Book online via the MICE online offer page or contact Cathay Pacific\u2019s Customer Care Department and quote the MICE Event Code for JGA. Visit the <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/travel-special_airfares\/\"><strong>Flights<\/strong><\/a><\/span> webpage for more details.<\/p><p><strong>Q: Are there recommended hotels near the venue?<\/strong><br \/>A: Yes, check out JGA\u2019s <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/travel-accommodation-recommended\/\"><strong>Hotels<\/strong><\/a><\/span> webpage, powered by HOTELMAP.<\/p><p><strong>Q: What are the visa requirements for international visitors?<\/strong><br \/>A: Visitors from most countries can enter Hong Kong without a visa, provided they have a valid passport. However, it is important to confirm whether you need a visa or entry permit for your visit or transit. For more details, refer to this <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/travel-visaapplication\/\"><strong>link<\/strong><\/a><\/span>.<\/p><p><strong>Q: What can you tell me about public transportation services? <br \/><\/strong>A: The HKCEC in Wanchai is easily accessible via public transport. Check out this <a href=\"https:\/\/jga.exhibitions.jewellerynet.com\/travel-transportation\/\"><strong><span style=\"color: #0000ee;\">link<\/span><\/strong><\/a> for a list of transportation options.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1546\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1546\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Event Guidelines<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1546\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1546\"><p><strong>Q: What is Informa Markets\u2019 Event Code of Conduct?<\/strong><br \/><strong>A:<\/strong> Informa Markets has created an Event Code of Conduct to ensure a safe and respectful event experience for all exhibitors and visitors. By registering and attending JGA, you agree to adhere to these guidelines, which emphasise safety, respect and consideration. You can find details of this <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/event-code-of-conduct\/\"><strong>here<\/strong><\/a><\/span>.<\/p><p><strong>Q: Can I bring outside food or beverages into the venue?<\/strong><br \/><strong>A:<\/strong>\u00a0Outside food and beverages are not allowed within the exhibition grounds. Food and drink options are available at the HKCEC.<\/p><p><strong>Q: Can I bring pets to the event?<\/strong><br \/><strong>A:<\/strong> Pets are not allowed, except for service animals such as guide dogs and Emotional Support Animals (ESA). Prior approval is required for their access. For more information, refer to the HKCEC House Rules <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/www.hkcec.com\/en\/house-rules\"><strong>here<\/strong><\/a><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1547\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1547\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Services & Facilities<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1547\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1547\"><p><strong>Q: While at JGA, what are the important phone numbers and <\/strong><strong>emergency facilities<\/strong><strong> that I should I remember?<br \/>A:<\/strong> For emergencies and security-related matters, call +852 2582 7162. Medical First Aid is located in Room 106, next to the Hall 1C entrance. Note that the location is subject to change.<\/p><p><strong>Q: Are there ramps, automatic doors, restrooms and elevators accessible for persons with mobility challenges?<br \/>A:<\/strong> Yes, the HKCEC is designed to provide barrier-free access for all visitors. Facilities such as ramps, automatic doors, accessible restrooms and elevators are available to accommodate visitors with mobility needs. For more details, refer to this <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/www.hkcec.com\/en\/barrier-free-access\"><strong>link<\/strong><\/a><\/span>.<\/p><p><strong>Q: What dining options are provided? Are halal and kosher meals available?<br \/>A:<\/strong> The HKCEC provides a diverse range of dining options through their concession stands, including outlets catering to halal, kosher, Jain and Indian dietary preferences. Detailed information will be shared closer to the event dates.<\/p><ul><li><strong>Kosher:\u00a0Hall 3C<\/strong><\/li><li><strong>Jain:\u00a0All concession stands<\/strong><\/li><li><strong>Halal:<\/strong><ul><li><strong>Snacks:\u00a0All concession stands<\/strong><\/li><li><strong>Meal Boxes:\u00a0Hall 1C, Hall 3C, Traders and Hall 5D<\/strong><\/li><\/ul><\/li><\/ul><p><em>* Dining facility locations are subject to change.<\/em><\/p><p><strong>Q: Are there ATMs adjacent to the venue?<br \/>A:<\/strong> Yes, you will find ATMs near the HKCEC and at major banks like Bank of China, HSBC and Hang Seng, with options for various currencies, especially around Harbour Road and Hennessy Road.<\/p><p><strong>Q: Are there charging stations available at the HKCEC to keep my phone powered?<br \/>A:<\/strong> Yes, charging stations are located near kiosks and other public areas. Rental fees may apply.<\/p><p><strong>Q: Is parking available?<br \/>A:<\/strong> Yes, you can find details <a href=\"https:\/\/www.hkcec.com\/en\/road-map\"><strong><span style=\"color: #0000ee;\">here<\/span><\/strong><\/a> for HKCEC parking.<\/p><p><strong>Q: Is there complimentary Wi-Fi at the venue?<br \/>A:<\/strong> \u00a0Yes, complimentary Wi-Fi is provided but it is limited to the venue\u2019s public areas. Connect to \u201cHKCEC Wi-Fi Complimentary.\u201d Refer to this <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"https:\/\/www.hkcec.com\/en\/connectivity\"><strong>link<\/strong><\/a><\/span> for details.<\/p><p><strong>Q: Are cloakrooms available?<br \/>A:<\/strong> Yes, the HKCEC Cloakrooms are located on H1DE Concourse and Expo Drive (Free services).<\/p><p><em>* Note that locations are subject to change. <\/em><\/p><p><strong>Q: Are prayer rooms available? <br \/>A:<\/strong> Yes, you will find the Prayer Room on Mezzanine 1 of the HKCEC.<\/p><p><em>* <\/em><em>Be advised that the location may be updated.<\/em><\/p><p><strong>Q: I have additional questions. Who can I contact for assistance?<br \/><\/strong><strong>A: <\/strong>If you have further questions, please feel free to reach out via email at:<\/p><p><strong>Visitor Enquiries<\/strong>: <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"mailto:visitjgf-hk@informa.com\">visitjgf-hk@informa.com<\/a><\/span><br \/><strong>Exhibitor Enquiries<\/strong>: <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"mailto:salesjgf@informa.com\">salesjgf@informa.com<\/a><\/span><br \/><strong>Media Enquiries<\/strong>: <span style=\"color: #0000ee;\"><a style=\"color: #0000ee;\" href=\"mailto:pressjgf-hk@informa.com\">pressjgf-hk@informa.com<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-eeb8cff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eeb8cff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c96dff1\" data-id=\"c96dff1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2da6312 elementor-widget elementor-widget-spacer\" data-id=\"2da6312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Information Q: What is the purpose of Jewellery &amp; Gem ASIA Hong Kong (JGA)?A:\u00a0JGA serves as Asia\u2019s largest mid-year B2B fine jewellery sourcing platform. It provides a comprehensive marketplace with two distinct fairs, designed to streamline sourcing for industry professionals. JGA: Jewellery takes place in Hall 1 of the Hong Kong Convention and Exhibition [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":73205,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-77099","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Jewellery &amp; Gem ASIA Hong Kong<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jga.exhibitions.jewellerynet.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Jewellery &amp; Gem ASIA Hong Kong\" \/>\n<meta property=\"og:description\" content=\"General Information Q: What is the purpose of Jewellery &amp; Gem ASIA Hong Kong (JGA)?A:\u00a0JGA serves as Asia\u2019s largest mid-year B2B fine jewellery sourcing platform. 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